Support, Maintenance, and Repair

Pre/Post-Sales Services for Hardware and Software Solutions

We’ve got your technical support covered

We are a certified reference point for support, maintenance, repair, and specialized technical consulting services.

We offer both standard and customized service packages to ensure timely and comprehensive support.

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What do we handle?

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We manage tickets to resolve specialized issues in software solutions developed and implemented by us, ensuring continuous support, updates, and long-term stability.

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Team di professionisti specializzati e certificati per fornire servizi pre-sales, post-sales e riparazione sull’intera gamma di dispositivi hardware.

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We deliver repair and restoration services, including preventive maintenance and on-site technical support.

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We proactively and preventively verify Wi-Fi signal coverage, detect any interference or malfunctions, and address them efficiently.

Choose the best service plan for your needs

Explore KFI’s assistance programs, tailored to meet your specific requirements.

EXTENDED WARRANTY

Extend manufacturer warranties for multiple years with specialized services provided directly by our team

LAB AND ON-SITE SERVICES

We perform services at our lab or on-site, always adhering to SLA requirements.

COMPREHENSIVE COVERAGE

We manage all types of device malfunctions covered under contract.

ADVANCED SWAP

A buffer of replacement devices ensures uninterrupted operations

TIME & MATERIAL REPAIRS

We perform repairs while providing a detailed cost breakdown for restoring your devices

COMMISSIONING

We configure devices, including custom setups, to make them ready for use

Are you struggling to manage the dozens, hundreds, or even thousands of devices in your company?

Enterprise Mobility Management (EMM) platforms simplify device management, offering robust functionalities to control and monitor your entire device inventory.

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Choose KFI for comprehensive and efficient support

A single point of contact for all your needs

Guaranteed repair times

Certified, specialized, and continuously updated technical personnel

Professionalism and courtesy

Ensure operational continuity, contact us

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